Lebih dari 40 syarikat penerbangan di dunia sedang bersaing untuk menjadi yang terbaik di dunia...Dan syarikat penerbangan yang akan dipilih sebagai pemenang mesti dinilai oleh audience yang cukup setia iaitu 'pengguna'
Setiap pengguna akan menerima kajian soal selidik tentang syarikat penerbangan tersebut yang merangkumi daftar masuk untuk berlepas, tempat duduk yang selesa, kebersihan kabin pesawat, makanan, minuman, IFE dan khidmat kakitangan syarikat.
Setelah dinilai oleh para pengguna serata dunia maka inilah keputusan dari hasil kajian soal selidik untuk tahun 2010...
Airline of the Year
WINNER: Asiana Airlines
Best Low-Cost Airline Worldwide
WINNER: Air Asia
Most Improved Airline
WINNER: Garuda Indonesia
Best Regional Airline
WINNER: Dragonair
Best Leisure / Charter Airline
WINNER: Thomson Airways
Best Cabin Staff
WINNER: Singapore Airlines
Best Inflight Entertainment
WINNER: Emirates
Best Airport Services
WINNER: Thai Airways
Best Economy Class
WINNER: Malaysia Airlines
Best Premium Economy Class
WINNER: Qantas
Best Business Class
WINNER: Qatar Airways
Best First Class
WINNER: Etihad Airways
Best Airline : Transatlantic
WINNER: Virgin Atlantic
Best Airline : Transpacific
WINNER: Cathay Pacific
Best Airline : Africa
WINNER: South African Airways
Best Airline : Asia
WINNER: Asiana Airlines
Best Airline : Australia/Pacific
WINNER: Air New Zealand
Best Airline : C America/Caribbean
WINNER: TACA Airlines
Best Airline : China
WINNER: Hainan Airlines
Best Airline : Eastern Europe
WINNER: Malev Hiungarian Airlines
Best Airline : Europe
WINNER: Lufthansa
Best Airline : India/Central Asia
WINNER: Kingfisher Airlines
Best Airline : Middle East
WINNER: Qatar Airways
Best Airline : North America
WINNER: Air Canada
Best Airline : Northern Europe
WINNER: Finnair
Best Airline : South America
WINNER: LAN Airlines
Best Airline : South East Asia
WINNER: Singapore Airlines
Best Airline : Southern Europe
WINNER: Turkish Airlines
Best Airline : Western Europe
WINNER: Lufthansa
Best Airline Alliance
WINNER: Oneworld Alliance
Best Airline Lounge - Business Class
WINNER: Virgin Atlantic
Best Airline Lounge - First Class
WINNER: Thai Airways
Best Airline Seat - Business Class
WINNER: Singapore Airlines
Best Airline Seat - Economy Class
WINNER: Kingfisher Airlines
Best Airline Seat - First Class
WINNER: Etihad Airways
Best Airline Seat - Premium Economy Class
WINNER: Qantas Airways
Best Low-Cost Airline Africa
WINNER: Kulula
Best Low-Cost Airline Asia
WINNER: Air Asia
Best Low-Cost Airline Australia/Pacific
WINNER: Virgin Blue
Best Low-Cost Airline Europe
WINNER: Air Berlin
Best Low-Cost Airline India
WINNER: IndiGo
Best Low-Cost Airline Middle East
WINNER: Air Arabia
Best Low-Cost Airline North America
WINNER: Virgin America
Best Low-Cost Airline South America
WINNER: GOL
Best Onboard Catering - Business Class
WINNER: Qatar Airways
Best Onboard Catering - Economy Class
WINNER: Turkish Airlines
Best Onboard Catering - First Class
WINNER: Etihad Airways
Staff Service Excellence Award - Africa
WINNER: South African Airways
Staff Service Excellence Award - Asia
WINNER: Malaysia Airlines
Staff Service Excellence Award - Australia/Pacific
WINNER: Air New Zealand
Staff Service Excellence Award - C America/Caribbean
WINNER: TACA Airlines
Staff Service Excellence Award - China
WINNER: Hainan Airlines
Staff Service Excellence Award - Europe
WINNER: Swiss Int'l Airlines
Staff Service Excellence Award - India/Central Asia
WINNER: Kingfisher Airlines
Staff Service Excellence Award - Middle East
WINNER: Qatar Airways
Staff Service Excellence Award - North America
WINNER: WestJet
Staff Service Excellence Award - South America
WINNER: LAN Airlines
Sumber : Skytrax Research
ps : 'semua boleh terbang'
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